What is Epay?

Epay, a secure, fast and low-cost global payment provider.

Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, USA, the United Kingdom, Europe and Samoa, and obtained Hong Kong financial services license, MSB and PCI security certification.

Epay focuses on providing comprehensive financial services such as online deposit and withdrawal service, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 150 cooperative banks and financial institutions, connecting with all major financial regions of the world.

What fiat currencies to crypto does Epay support?

Users can deposit USD to Epay by paying with other local currencies. For example. EUR, GBP, HKD, AUD, BRL, COP, and so on.

What are the fees?


Do I need to create an Epay account to buy coins via Epay on AAX?

Yes. You need to create an account and complete the KYC verification on Epay to use this service.


What are the payment methods that Epay support and how long does it usually take to process the payment?

Epay supports wire transfer, local bank transfer, SEPA and E-currency. Local bank transfer is much faster than wire transfer, and same-day arrival is possible. E-currency payment is instant. All payment will be processed within 24 hours.

Why is the amount to be paid on Epay different from the quote on AAX?

The quoted price on AAX in your local or preferred currency is indicative. The total to be paid on Epay is the equivalent in USD. You can easily select your preferred currency to settle the total amount.

What is the minimum/maximum amount of coins I can buy via Epay?

Currently the minimum amount of coins you can buy via EPay is 0.002 BTC and 5 USDT. There is no maximum amount of coins that you can buy via EPay. You can check the minimum amount for different cryptocurrency directly on the platform.


How long does it take for the coins to be credited to my AAX account after I paid?

Once the payment is confirmed on Epay, your AAX account will be credited within minutes.

Are there any additional charges on top of the quoted price?

The quoted price is indicative and includes the FX rates between your preferred currency and the USD dollar. There is no additional charge.

Where can I find more help and information on Epay?

For further information: https://www.epay.com/en/article-help

For Epay fee: https://www.epay.com/en/fees.htm

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