Please send the below information and unblock account requirements via email to cs@aax.com. Our customer service team will review and reply as soon as possible.

1.A photo of yourself holding the ID card

2. UID + hand-held AAX special certificate paper, the content of the paper includes: a. "AAX"; b. Date; c. Signature, such as "AAX name 2020-12-08".

Did this answer your question?