After logging into AAX official website, click on the wallet in the upper right corner, enter the fiat account, and click the fiat balance-fiat option.

For fiat deposit and withdrawal function, Level 2 verification(Proof of address) is required.

If you need to deposit fiat currency, click the "Deposit" button behind the coin, if you need to withdraw fiat currency click the "Withdraw" button.

Deposit fiat Currency

1、Select currency and channel(The system will automatically display the actual supported channels for users to choose according to the selected currency), click next step.

2、Enter deposit amount, click Pay by XXX(channel name).

Please note:

1)The deposit amount can be entered manually or the default amount can be selected.

2)The detailed column will show the received amount and the handling fee.

3、After jumping to the payment channel page, please enter your email account and password for login payment, and follow the prompts to complete the payment. If you have not registered yet, please register quickly through the prompt on the payment page.

For example, the Epay cashier page shows as below:

4、After the fiat deposit is completed, you can check the status and the expected arrival time in the "Funds history". Users can also check the completed fiat deposit records in the "Transactions".

Withdraw Fiat currency

1、After entering the cash withdrawal page, select currency and channel(The system will automatically display the actual supported channels for users to choose according to the selected currency), then click next step.

2、Enter the withdrawal amount and select the account. The details will show the received amount and the withdrawal fee, then click "Withdraw". Generally 3-5 working days to process fiat withdrawals.

Please note:

When adding an account under "Account Management" for fiat withdrawal, please make sure that you have entered the correct email address for the correct channel wallet. The wrong wallet payment channel wallet email address may cause asset loss! Finally, you need to verify your payment password set in AAX.

3、After the review is passed, the status in the funds history or transactions will be displayed as "success", and the balance of the withdrawal fiat currency can be viewed in the Fiat Balance.

Did this answer your question?