For fiat deposit and withdrawal function, Level 2 verification(Proof of address) is required. You can complete it in account center--identification.

Fiat deposit

1.Login to your account, click "Deposit"--"Deposit fiat"in the homepage of APP.

2.Select the currency and the gateway(the system will automatically match the appropriate third-party payment gateway according to the currency you selected and your region), and click "Next".

3.Take Epay as an example, enter the amount,You can check the actual received and fee in details, and finally click "Pay by Epay".

4.Login to your Epay account. If you don't have an Epay account, please click "Sign up". After logging in, please follow the guide prompts to complete the payment.

5.You can go back to the fiat deposit page and click the order icon on the upper right to check the details and status of your order.

Fiat withdrawal

1.Log in to your account, click "Assets" in the lower right corner, and enter fiat account. Here we take USD as an example, click "USD", and then click "Withdraw" on the USD page.

2. Select the gateway you prefer (the system will automatically match the appropriate third-party payment gateway according to the currency and your region), and click "Next".

3.Select the credit account, enter the amount , and click "Next" (If you haven't created a credit account yet, please click Add Account and fill in the required information. Note: Please make sure that the information you fill in is correct and valid otherwise it may cause asset loss!) You can check the actual received amount and fee in the pop-up page, please fill in the payment password you set in AAX(Users who have set Google 2FA also need to fill in Google verification code), and finally click "Confirm". Normally it takes 3-5 working days to process fiat withdrawal.

4.After that, you can go back to the withdrawal page and click the order icon in the upper right corner to check the status and details of your withdrawal order.

Did this answer your question?