Go to AAX
Bahasa Indonesia
English
Pусский
Türkçe
日本語
繁體中文
한국어
All Collections
FAQ
FAQ
FAQ's and user guides to make sure you get the most use out of AAX.
127 articles in this collection
Written by
AAX Manager
Account functions
How to complete Level 1 and Level 2 identification (APP)
Written by
AAX Manager
Updated over a week ago
How to complete identity verification (Level 1 and 2 KYC)
Learn how to verify your account and access all AAX services by completing the level 1 and level 2 KYC processes in this guide.
Written by
AAX Manager
Updated over a week ago
How to complete the corporate account verification at AAX Exchange?
Written by
AAX Manager
Updated over a week ago
How to reactivate my frozen account
Learn how to reinstate your frozen account on AAX in this guide.
Written by
AAX Manager
Updated over a week ago
Password and Payment Password
Written by
AAX Manager
Updated over a week ago
How to change your DNS servers
Written by
AAX Manager
Updated over a week ago
How to use wallets/accounts for deposit, withdrawal, transfer, and other transactions
Learn more about the different types of wallets on AAX and how to deposit, withdraw, and transfer.
Written by
AAX Manager
Updated over a week ago
How to Use Wallet Account for Deposit, Withdrawal, Transfer and Transaction?(APP)
Written by
AAX Manager
Updated over a week ago
AAX Multi-Wallet function online FAQ
Written by
AAX Manager
Updated over a week ago
How to download the AAX Crypto Exchange app?
Learn how to download the AAX Cryptocurrency Exchange app from the Apple Store or Google Play Store in this guide.
Written by
AAX Manager
Updated over a week ago
Resetting Payment Password
Written by
AAX Manager
Updated over a week ago
How to set up/reset Two-Factor Authentication (2FA)
Learn how to install, set up, disable, and troubleshoot Google Authenticator, and keep your AAX account secure.
Written by
AAX Manager
Updated over a week ago
Summary of Two Factor Authentication (2FA)
Written by
AAX Manager
Updated over a week ago
What to do when I can't receive email/SMS verification code
Learn about what to do when you could not receive an email or sms verification code when setting up an account.
Written by
AAX Manager
Updated over a week ago
Summary of Frozen/Locked Accounts
Written by
AAX Manager
Updated over a week ago
Forgot Password
Written by
AAX Manager
Updated over a week ago
How to open an AAX Exchange account?
Learn how to register a new account on the AAX Cryptocurrency Exchange in this step-by-step guide. Sign up in 3 minutes or less.
Written by
AAX Manager
Updated over a week ago
How to reset your Google Authenticator
Learn to reset your Google Authenticator to restore your AAX account in case of a lost or stolen mobile device.
Written by
AAX Manager
Updated over a week ago
About Freeze Account Request
Written by
AAX Manager
Updated over a week ago
Resetting Sign In Password
Written by
AAX Manager
Updated over a week ago
How to change/reset your registered email address
Learn how to change your registered email address linked to your AAX account.
Written by
AAX Manager
Updated over a week ago
Deposit/Withdrawal
Why haven’t I received the Deposit yet?
Written by
AAX Manager
Updated over a week ago
Minimum deposit amount of coins on AAX
Written by
AAX Manager
Updated over a week ago
Withdrawal FAQ
Written by
AAX Manager
Updated over a week ago
Deposit FAQ
Written by
AAX Manager
Updated over a week ago
Summary of Incorrect Deposit and Withdrawal
Written by
AAX Manager
Updated over a week ago
About the Crypto-currencies AAX Supports
Written by
AAX Manager
Updated over a week ago
Guide to Withdraw
Written by
AAX Manager
Updated over a week ago
Common Questions of ERC-20 USDT
Written by
AAX Manager
Updated over a week ago
Deposit and Withdrawal Fees
Written by
AAX Manager
Updated over a week ago
Checking the Withdrawal Process
Written by
AAX Manager
Updated over a week ago
How to withdraw your funds
Written by
AAX Manager
Updated over a week ago
How to deposit into your AAX account
Written by
AAX Manager
Updated over a week ago
P2P Trading & Quick buy and sell ( was Fast Buy )
How to deposit or withdraw Fiat currency? (WEB) Updated ( 2021)
Written by
AAX Manager
Updated over a week ago
ADVCASH Fast Buy (APP version)
Written by
AAX Manager
Updated over a week ago
How to deposit or withdraw Fiat currency? (APP) Updated ( 2021)
Written by
AAX Manager
Updated over a week ago
Quick Buy (BETA) makes buying crypto on AAX easier.
We’ve launched a new and improved crypto buying service — Quick Buy (Beta).
Written by
AAX Manager
Updated over a week ago
ADVCASH Fast Buy (WEB version)
Written by
AAX Manager
Updated over a week ago
ITEZ
Written by
AAX Manager
Updated over a week ago
Xanpool
Written by
AAX Manager
Updated over a week ago
Mercuryo
Written by
AAX Manager
Updated over a week ago
Coinify
Written by
AAX Manager
Updated over a week ago
Epay
Written by
AAX Manager
Updated over a week ago
AAX Quick buy and sell ( was Fast Buy )
Learn how to buy crypto with Quick buy and sell.
Written by
AAX Manager
Updated over a week ago
What is a Block Trade in P2P transactions?
An order automatically becomes a block trade when it reaches the minimum price range that the merchant set.
Written by
AAX Manager
Updated over a week ago
P2P - Merchant Guide
Written by
AAX Manager
Updated over a week ago
AAX P2P: The easiest and safest way to buy crypto
Written by
AAX Manager
Updated over a week ago
How to buy/sell crypto using Peer-to-peer (P2P) on the AAX website?
Peer-to-peer trading is one way to buy or sell crypto who are verified merchants on the AAX Exchange. Learn how to place a P2P order here.
Written by
AAX Manager
Updated over a week ago
What are the common problems in P2P trading transactions?
Find out how to raise transaction disputes, reasons for the delay in releasing funds, and handling other errors in this guide.
Written by
AAX Manager
Updated over a week ago
How to use AAX Peer-to-peer (P2P) Trading to buy/sell crypto
Learn how to use the Peer-to-peer trading service to buy and sell cryptocurrencies in AAX in this guide.
Written by
AAX Manager
Updated over a week ago
Why is the Buy function on P2P suspended?
Here are possible reasons why you can't purchase crypto using Peer-to-peer (P2P) trading.
Written by
AAX Manager
Updated over a week ago
How to buy/sell crypto using Peer-to-Peer (P2P) trading?
A visual guide to buying and selling your cryptocurrencies via the peer-to-peer trading service of AAX Exchange using the app and website.
Written by
AAX Manager
Updated over a week ago
What if I paid the wrong account?
Written by
AAX Manager
Updated over a week ago
How can I get in contact the other party during transaction?
Written by
AAX Manager
Updated over a week ago
How to add payment methods?
Learn how to receive payments on AAX Exchange via AliPay, WeChat Pay, Bank Transfer, and other means when using Peer-to-peer (P2P).
Written by
AAX Manager
Updated over a week ago
Why can’t I buy while I can sell?
Written by
AAX Manager
Updated over a week ago
What if I come across problems during the transaction?
Written by
AAX Manager
Updated over a week ago
Spot Trading
How to trade Spot
Written by
AAX Manager
Updated over a week ago
Terms of Use of Spot Fee Rebate Coupon
Written by
AAX Manager
Updated over a week ago
How do I use the Spot Fee Rebate Coupon?
Written by
AAX Manager
Updated over a week ago
How long does a spot trading purchase usually take?
Written by
AAX Manager
Updated over a week ago
The minimum/maximum trading amount of Spot Trading pairs
Written by
AAX Manager
Updated over a week ago
What is the minimum amount of digital assets purchase?
Written by
AAX Manager
Updated over a week ago
Instruction of Cancelling an Order
Written by
AAX Manager
Updated over a week ago
What are the Maker and Taker Fees?
Written by
AAX Manager
Updated over a week ago
5 Mins To Learn Spot Trading
Written by
AAX Manager
Updated over a week ago
How commission rebates are calculated?
Written by
AAX Manager
Updated over a week ago
Order Type
Written by
AAX Manager
Updated over a week ago
How do I buy/sell digital currency?
Written by
AAX Manager
Updated over a week ago
Crypto Derivatives
Battle FAQ
Written by
AAX Manager
Updated over a week ago
What Are Limit TP/SL Orders (Strategy Order) and Frequently Asked Questions
Written by
AAX Manager
Updated over a week ago
Introduction to AAX auto-margin addition feature
Written by
AAX Manager
Updated over a week ago
How to use The Optimal 5 Prices for futures trading
Written by
AAX Manager
Updated over a week ago
All open orders under the same trading pair will be automatically cancelled when a futures trading position is liquidated
Written by
AAX Manager
Updated over a week ago
How to use the redemption code to redeem a contract bonus at AAX?
Written by
AAX Manager
Updated over a week ago
How to receive and use USDT bonus for vanilla contracts trading?
Written by
AAX Manager
Updated over a week ago
5 Mins To Learn Futures Contract Trading - A step-by-step Guide
Written by
AAX Manager
Updated over a week ago
What are Take-Profit (TP) & Stop-Loss (SL) orders?
Written by
AAX Manager
Updated over a week ago
Trading fee calculation
Written by
AAX Manager
Updated over a week ago
Liquidation Price (USDT Vanilla Contract)
Written by
AAX Manager
Updated over a week ago
Profit and Loss (USDT Vanilla Contract)
Written by
AAX Manager
Updated over a week ago
Order Cost (USDT Vanilla Contract)
Written by
AAX Manager
Updated over a week ago
How to use AAX’s futures calculator?
Written by
AAX Manager
Updated over a week ago
How to trade Vanilla Contract
Written by
AAX Manager
Updated over a week ago
What is Inverse Contract and Vanilla Contract?
Written by
AAX Manager
Updated over a week ago
How to manage risk using futures trading
Written by
AAX Manager
Updated over a week ago
What is Margin?
Written by
AAX Manager
Updated over a week ago
Why can't I open a position?
Written by
AAX Manager
Updated over a week ago
Introduction to ΛΛΧ's perpetual contract
Written by
AAX Manager
Updated over a week ago
Long Futures Contract
Written by
AAX Manager
Updated over a week ago
Short Futures Contract
Written by
AAX Manager
Updated over a week ago
About Leverage
Written by
AAX Manager
Updated over a week ago
About Funding Rate
Written by
AAX Manager
Updated over a week ago
About liquidation
Written by
AAX Manager
Updated over a week ago
Risk Limit and Insurance Fund
Written by
AAX Manager
Updated over a week ago
What is the Mark Price?
Written by
AAX Manager
Updated over a week ago
What is a Stop Market Order?
Written by
AAX Manager
Updated over a week ago
What is a Stop Limit Order?
Written by
AAX Manager
Updated over a week ago
Mark Price application- Formula
Written by
AAX Manager
Updated over a week ago
AAX Futures Contract Details
Written by
AAX Manager
Updated over a week ago
Detailed introduction of Futures trading
Written by
AAX Manager
Updated over a week ago
About Makers and Takers
Written by
AAX Manager
Updated over a week ago
Earn & Others
AAX DeFi Staking instruction
Written by
AAX Manager
Updated over a week ago
AAX DeFi Staking FAQ
Written by
AAX Manager
Updated over a week ago
How to Subscribe Fixed Savings
Written by
AAX Manager
Updated over a week ago
What is AAX Savings?
Written by
AAX Manager
Updated over a week ago
What is Flexible Savings?
Written by
AAX Manager
Updated over a week ago
What is Flexible Savings?
Written by
AAX Manager
Updated over a week ago
Security
[05/11/2021]Beware of the risk of a private deal
Written by
AAX Manager
Updated over a week ago
Beware of below fraud impersonate AAX
Written by
AAX Manager
Updated over a week ago
How to handle suspicious funds transferred to AAX?
Written by
AAX Manager
Updated over a week ago
Security Tips
Written by
AAX Manager
Updated over a week ago
AAX Privacy Notice
Written by
AAX Manager
Updated over a week ago
Other
Fiat currency and Crypto currency exchange limit
Written by
AAX Manager
Updated over a week ago
How to exchange between fiat currency and cryptocurrencies? (App)
Written by
AAX Manager
Updated over a week ago
How to exchange between Fiat currency and cryptocurrencies? (WEB)
Written by
AAX Manager
Updated over a week ago
How to receive a red packet?
Written by
AAX Manager
Updated over a week ago
How to send a red packet?
Written by
AAX Manager
Updated over a week ago
How to use AAB to pay for fees?
Written by
AAX Manager
Updated over a week ago
How to join AAX's Telegram channel
Written by
AAX Manager
Updated over a week ago
Fiat deposit/withdrawal/exchange
How to use the Red Packet Feature on AAX
Written by
AAX Manager
Updated over a week ago
How to trade AAB/USDT on AAX?
Written by
AAX Manager
Updated over a week ago
How to buy Bitcoin
Written by
AAX Manager
Updated over a week ago
How to trade Bitcoin
Written by
AAX Manager
Updated over a week ago
What is Bitcoin?
Written by
AAX Manager
Updated over a week ago
What is AAX?
Written by
AAX Manager
Updated over a week ago
Terms of Use
P2P MERCHANT TERMS OF USE
Written by
AAX Manager
Updated over a week ago